The entry gates open at 5:30 pm on Friday and Saturday.
On Friday and Saturday there will be ONLY one entrance to the festival area, which will be located on the side of Al. Rozdzienskiego.
Minors under the age of 18 can take part in the Event only if supervised by an adult who, on entering the event for the first time, signs a declaration of taking responsibility for the minor provided by the Organizer at the information point!
Yes. The storage facility will be located at main gate to the festival. The cost of leaving things in the depository: 20 PLN.
It will be located inside the main gate of the festival, lost things can be picked up here: More Music Agency, ul. Wojewódzka 26a/5, 40-026 Katowice.
Yes.
For safety reasons and in accordance with regulations, the Organizer does not allow those items within the Festival grounds.
Bringing a dog (or any other animal) to the Festival grounds is prohibited.
Unfortunately not.
It is not permitted to bring photographic equipment that can be used professionally, eg. 35mm SLRs, digital SLRs, medium and large format cameras, etc.! It is also forbidden to bring video cameras and professional sound recorders to the festival grounds. Only accredited journalists are entitled to bring professional audio and video recording equipment.
Yes.
People whose state of health requires specialist medication may bring the necessary medication, medical equipment to administer them, food and beverages to the festival grounds, but a medical certificate confirming it’s necessary is required.
Yes. An ID is required and security staff may ask you to present it.
Yes, if you wear a valid, undamaged and fastened wristband. You can enter the Festival grounds only through the main entrance.
Yes. The Organiser has a third-party liability insurance.
No, but to avoid potential problems with e-ticket reading we encourage you to bring a printout as well.
There will be no possibility of getting wristband duplicates.
Yes. Go immediately to the Information Point at the entrance gate to the festival ground where your wristband will be replaced with a new one and fastened on your wrist. Only wristbands that got damaged within the event area will be replaced.
In case of damage, destruction, loss or theft of tickets, contact your ticket office to determine the complaint procedure.
The only acceptable forms of payment at the Festival site shall be debit/credit cards.
There will be no ATM within the Festival area.
The following cards will be accepted within the festival grounds: Diners Club, Discover, Maestro, Master Card, VISA.
Water will be available at bars and at water tanker located at festival food area.
It is forbidden to bring your own food or drinks to the Festival grounds.
You can bring bottle of water (sealed, up to 0,5 l).
You can also bring your own empty bottle waters with filters.
No. It is forbidden to bring your own alcohol.
Yes. Strong liquors will be available for sale.
Cigarettes will be sold in dedicated tobacco zones.
Yes.
There will be no discount for people with disabilities.
If due to the type of their physical disability a disabled person (with confirmed disability) uses a wheelchair, crutches or a walker, or suffers from sight or hearing disorders, and due to intellectual disability requires constant care, their legal carer is entitled to purchase a Ticket with a 50% discount. Every disabled person participating in the Festival with their carer is obligated to bring a medical certificate confirming their disability and keep it with them during the Event. The Organizer reserves the right to verify the above-mentioned certificate, especially when a disabled person and their carer who used the Ticket discount enter the Event area.
Yes, but only if the person with a disability shows a certificate confirming the assistance dog status and the required vaccination certificate of the dog.
Yes. There will be dedicated toilets for people with disabilities within the Festival grounds.
Special platforms for the disabled will be prepared near the stages in the International Congress Centre.
Yes, but minors under the age of 18 can take part in the event only if supervised by an adult who, on entering the event for the first time, will have to sign a declaration of taking responsibility for the minor, provided by the Organizer!
Children up to 10 years old can enter the Festival grounds free of charge.
Of course! We strongly encourage parents with children to come to the Festival.
The Kids Zone will be open on Friday from 5:30 pm to 10:30 pm and on Saturday between 5:30 pm and 10:30 pm.
No way!
There’s no need to do that.
Yes. The minimum age of a child is 4 years old and the maximum age is 12 years.
Pre-school teachers.
Every child receives a wristband with their parent/guardian’s phone number at the entrance. Call their parent or/and bring the child to the info/ticket point.
Due to safety concerns, entry to the Festival area with a bike will not be possible.
No bike stands are planned.
No, the Organizer does not provide parking lots for the participants.
Latitude: 50.263507 | Longitude: 19.03489
Complaints should be sent by registered mail no later than 14 days after the Festival to the following address:
More Music Agency
Wojewódzka Street 26a/3
40-026 Katowice
Complaints will be examined within 21 days of the delivery date of the registered letter.